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Mon 30 May 2016
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TripAdvisor Certificate of Excellence Awards 2014

We are delighted to have become the proud winner of the 2014 TripAdvisor Certificate of Excellence Award!

The coveted accreditation, now in its fourth year, celebrates hospitality excellence across the globe, and is given only to establishments including restaurants, hotels, venues and attractions which consistently achieve outstanding traveller reviews, praise and recognition in online reviews posted by TripAdvisor travellers. To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five.

Feedback from the website includes accolades such as:

‘’I have had consistently positive feedback from people attending this venue for day courses and conferences - a warm and welcoming atmosphere with reliable service and good facilities’’ for Devonport House, which can be found on the World Heritage site, Greenwich Park in London.

Of the EMCC in Nottingham, one delegate wrote high-praise including ‘’we had our annual management conference and the dinner service both evenings was of the highest standard. The staff were friendly and eager to help.’’

Tony Dangerfield, CEO De Vere Venues comments; ‘’To receive such a prestigious award from one of the world’s largest and best respected travel review sites is an absolute honour for the entire De Vere Venues team, who’s passion and commitment to customer service falls nothing short of exceptional across all of our properties.’’

‘In a digital age, customers are looking to the internet for inspiration on everything from where to host a business dinner through to sourcing a venue for their next AGM, and there’s no greater seal of approval than from our customers direct. We’d like to thank every person that took the time to review each of our properties.'

Marc Charron, President of TripAdvisor for Business said: “TripAdvisor is pleased to honour exceptional hospitality businesses for consistent excellence. The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”

If you could spare a couple of minutes to write a review, we would love to hear from you.